FAQ
all
FAQ

all

How can you guarantee the product quality?

How can you guarantee the product quality? LEWIN can provide free samples before normal order. We start to arrange mass prodution before samples approved only.

Can you offer ODM/OEM service?

Can you offer ODM/OEM service?Yes, highly welcome customized silicone produces, if convenient, you can offer us your 3D drawing in STP format for checking. We will design the custom silicone produces based on your requirements or your specific application needs.

How could I pay them?

How could I pay them?Dear, we accept western union, money gram ,TT and paypal. If you pay via western union or money gram, pls kindly check send us the MTCN.We also need your receiver name, address, phone number, zip code, email, so that we can delivery our hair for you at first time when we receive your full payment.

Before shipment, how to make sure the products quality?

Before shipment, how to make sure the products quality?We are specialized in high quality products. We have QC to inspect the products before each shipment. You can come to visit our factory or ask a third party for inspection. Or we can send you videos to show the production process.

I have no 3D drawing, how should I start the new project?

I have no 3D drawing, how should I start the new project?You can provide us a sample,  we will help finish the 3D drawing design.

How long is the lead time for mold?

How long is the lead time for mold?It depends on the mold’s size and complexity. Normally, the lead time is 10~15 days. If the molds are very simple and not in big size, we can work out with 7 days

When can I get the price?

When can I get the price?We usually quote within 24 hours after we  get your inquiry. If it is very urgent, please call us or tell us in your email so that we will regard your inquiry as priority

Can I mix models&colors ?

Can I mix models&colors ?Yes,sure, mixed orders or colors are acceptable. You can leave us a message about what models&colors you may need. But if you would like to take different models,please kindly send us an email.

What are Silicone Extrusions?

What are Silicone Extrusions?Silicone extrusion is the process in which silicone is forced through a shaped die in to produce a continuous formed length of material with complex profiles and cross-sections. As a synthetic rubber, the elastic properties of silicone make it an ideal material for use in the extrusion process.

What is your standard packing?

What is your standard packing?All the goods will be packed by PE bag and then put into carton box .If bulk container shipment, will be packed with pallets.

Can I get discounts?

Can I get discounts?Yes, for big order, old customer and frequent customers, we give reasonable discounts.